Our Service
PI Legal is a personal injury solicitor firm based in Manchester and London, providing a nationwide service. We have dealt with personal injury cases for many years and we work closely with a panel of leading UK based personal injury solicitors.

All of our personal injury solicitors offer the same guarantees on service and by working with them we are able to guarantee that you will never be charged any legal fees and you will always recover 100% of compensation recovered on your behalf.

When you contact us we will discuss your case to determine if your personal injury claim has reasonable prospects of success. Remember even if you are partially to blame for an accident this does not prevent us from securing compensation on your behalf.

Once we agree your personal injury case has reasonable prospects of success we will pass this to our solicitors.

Each UK based personal injury solicitor on our panel is from a leading personal injury law firm and you can be assured of a high level of service through the entire claim process. In addition we perform regular checks and audits to ensure that high quality, fast and efficient legal services are always provided.

If we are able to help, we will refer this matter to one of our panel of personal injury solicitors who will act on your behalf to recover compensation for you quickly but at the right level.
Service Guarantees
While many firms claim they offer the best service, PI Legal backs this up with a promise to pay you compensation in the event we fail to live up to 8 key service guarantees.

We are so confident in the level of service provided by our panel solicitors that any proven breach of any of our service guarantees will result in us paying you £10.*

  1. Contact by your appointed solicitor – Once PI Legal Ltd has accepted your claim, your appointed solicitor will contact you within 1 hour to take instructions from you.

  2. Updating you – Your appointed solicitor will contact you at least once every 6 weeks during the life of your claim either by telephone or in writing.

  3. Payment of compensation within 12 months – Your appointed solicitor will recover compensation within 12 months of them being instructed unless your solicitor believes it would prejudice your case.

  4. Appointed fee earner – Your claim will be handled by 1 point of contact throughout the life of your case and not dealt with by more than 1 person at any one time.

  5. Payment of damages within 7 days – Upon receipt of payment to our solicitors from the compensating party, you will receive payment within 7 days.

  6. Replying to your correspondence – Any written correspondence received by your appointed solicitor from you, which require a reply, will be undertaken within 5 working days.

  7. Hire Car provision – If you require a replacement vehicle following an accident you will be provided with a decision whether one can be supplied within 2 working days.

  8. Medical Examination – You will be offered a medical examination date within 2 months of your solicitor being appointed.
* Conditions
  1. Only 1 breach per instance per claim.

  2. You must be cooperating with your appointed solicitor and providing instructions when required.

  3. Your case must have reasonable prospects of success

Testimonials

I'm writing to inform you how pleased I was in the way my case was handled the solicitor was polite and very professional she made the whole process easy and she put it in a way that was easy to understand. I was extremely pleased how I was kept up to date with every thing that was going on no matter how small. Mr Reeves (Solihull)

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